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SYL/Matt Buchannan
An employee of SYL, who appears in The Littlest Intern and My Cousin's Keeper. He is a network administrator, but also maintains retro arcade cabinets in several of the company's break rooms; and his office looks like an actual arcade. He maintains that playing the games encourages lateral thinking and friendly competition, and enough people believe this theory that it's not uncommon for managers to request one of the devices for their own building. His job title is "Sitewide IT Administrator"; and most employees who arrived after the initial migration to Upper Ashfields aren't aware that he was one of the three executives who proposed setting up a town like that.
He isn't too good with remembering people's names, but if you tell him the name you used on the high score table of the machine, he will probably remember the game and ranking. It's implied that he may give preferential treatment to people who have maintained a high score, both because he enjoys the atmosphere of friendly rivalry created by people playing, and because he says it makes it easier for him to trust people if he's seen them in a flow state, operating on instinct.
